It also generates the error messages that are described in the Symptoms section. This combination of settings effectively disables all Autodiscover options and prevents Outlook from retrieving the email account settings. However, because you also disable the Allow the use of connected experiences in Office policy setting, access is blocked to the web-based cloud Autodiscover options. In your scenario, after you disable the local Autodiscover options in the Disable AutoDiscover Group Policy policy settings, you expect that the cloud Autodiscover options will be available. The following table lists the local and cloud Autodiscover options.

If the users view their Outlook account information in File > Office Account > Connected Services, they might receive the following error message:Īutodiscover must use either local or cloud options to set up the user accounts on an Outlook client or create user profiles. We're sorry, we couldn't set up your account automatically. If the problem continues, contact your email administrator. Something went wrong and Outlook couldn't set up your account. In this scenario, when users try to set up a Microsoft 365 email account on a Microsoft Outlook client, or create a new Outlook profile, they receive one of the following error messages: You disable the Allow the use of connected experiences in Office policy setting. You disable all local Autodiscover options in the Disable AutoDiscover Group Policy policy settings. You migrate a user's mailbox from on-premises Microsoft Exchange Server to Exchange Online.

Microsoft 365 accounts